Privacy Policy

1Information We Collect

We collect information you voluntarily provide to us, including:

• Contact form submissions — your name, email address, and any message content you choose to send us.
• Booking information — when you schedule a consultation via Cal.com, they collect your name, email address, and selected time slot. This is governed by Cal.com's Privacy Policy.
• Payment information — if you make a payment through our site, it is processed securely by Stripe. We do not store your credit card details. Stripe's handling of your data is governed by Stripe's Privacy Policy.

We may also automatically collect limited technical data such as your browser type, IP address, and pages visited, through standard web server logs or analytics tools, solely for the purpose of improving site performance.

2How We Use Your Information

We use the information we collect solely to:

• Respond to your inquiries and contact form messages
• Facilitate consultation bookings and follow-up communications
• Process payments for advisory services
• Improve the functionality and content of our website
• Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3Third-Party Service Providers

We work with a limited number of trusted third-party providers to operate this website and deliver our services:

Each provider is contractually required to handle your data in accordance with applicable privacy laws.

4Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions and booking records are retained for up to 3 years for business and legal purposes. You may request deletion of your data at any time by contacting us at ellie@alluvios.com.

5Cookies

Our website may use essential cookies to ensure basic functionality. We do not use tracking or advertising cookies. Third-party services like Cal.com and Stripe may set their own cookies when you interact with their embedded tools; please refer to their respective privacy policies for details.

6Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of any future communications from us

To exercise any of these rights, please contact us at ellie@alluvios.com. We will respond within 30 days.

7Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the site after any changes constitutes acceptance of the updated policy.

10Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: